Terms & Conditions

Booking Terms & Conditions

Check in

On day of arrival check in is between 4pm and 6pm. Any time after 6pm must be pre arranged. To do this please ring on 01668 215 507 or e-mail chattonpark@gmail.com

Depratures

Check out on day of departure is 10am.

Booking terms

On line or telephone bookings must be secured by using an acceptable valid credit/debit card. A 50% deposit is will be taken on booking which is non-refundable and any balance will be automatically taken with in 14 days of arrival. Group or wedding bookings, the full balance is due 12 weeks before your stay. All bookings are subject to management approval and can be cancelled at any time. We accept most credit /debit cards. We do not accept cheques or American express.

Adult only

We are adult only (18yrs plus) Any one arriving with children will be refused admittance. However the full amount of money for your stay will be taken.

Pets

We do not accept dogs or pets of any type not even in the back of cars as this causes disturbance to other guests who come to Chatton Park because we have a no pet policy. If you turn up at Chatton Park with a pet you will be asked to leave and no refund will be given. So please be respectful and stick to our terms and conditions.

No smoking

For the comfort and safety of all our guests we are exclusively a non-smoking establishment.

Damage

We reserve the right to charge guests for any damage caused to property or structure of Chatton Park House and Lodge. Also anything removed or taken. We will make a charge to the guests credit/debit card or send an invoice for the cost for payment to the guests registered address.

Liability

The liability for guests for their account is not waved and guests agree to be held personally liable for any charges incurred during their stay. In the event of a booking for more than one room (a group booking) the lead or registered guest (a group booking) the lead guest providing credit/debit card details is personally liable for any person, group, company or association that fails to pay all or part of such charges.